Frequently Asked Questions

Get answers to common questions about Existing Client - Retie Package (Every 4 Weeks).

The package includes 13 appointments at $200 each (total $2,600). Each visit allows up to five hours. Book recurring appointments or schedule as needed; the package expires 365 days after purchase and is non-refundable.

Yes. The package offers priority scheduling and a recurring booking option up to four months in advance to secure consistent four-week appointments and convenient time slots.

Missed or unused appointments are forfeited. The package expires 365 days after purchase, and there are no refunds. Contact us promptly if scheduling conflicts arise to explore available options.

The package is non-refundable and non-transferable. It is intended for the purchaser's use only. If you have extenuating circumstances, contact us and we will review your situation.

Appointments allow up to five hours of service each, accommodating reties, maintenance, and styling. Actual session length may vary depending on hair type and service needs.

The package expires 365 days from the date of purchase. Any unused appointments after that date are forfeited, so we recommend scheduling regularly to maximize value.