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I have been going to HAIRcustomized for the past 3 months. My hair was dry, brittle and ju...more
Shavon has been great! At my initial consultation, she was very personable and listened to...more
Frequently Asked Questions
Get answers to common questions about Consultation (IN SALON).
During your in-salon consultation we review hair history, scalp condition, desired style, and maintenance needs. You'll see technique options, timing estimates, and a written cost/time estimate. This meeting ensures clear expectations and a customized plan before any service is scheduled.
Yes. New clients must complete an in-salon consultation before scheduling service. It allows us to evaluate hair goals, provide an accurate time and price estimate, and recommend the best technique for microlocs, loc extensions, repairs, maintenance, or protective styles.
Most consultations last 30 to 60 minutes depending on hair length, complexity, and questions. Allow extra time if you need color discussion, extensive history, or to evaluate extensions. You'll receive a written estimate for time and cost at the end.
Yes. The consultation is non-refundable but will roll over as a credit toward any service scheduled within 90 days. If you book within that window, the fee reduces your final appointment balance; otherwise the credit expires after ninety days.
Bring photos of desired styles, a list of past chemical treatments, current haircare routine, and any questions about maintenance or timeline. If you have extensions or loc records, bring them. This helps produce an accurate estimate and service recommendation.
Yes. We evaluate hair density, length, elasticity, and scalp health to determine extension compatibility. Based on assessment we recommend suitable attachment methods, estimate extension time and cost, and outline maintenance needs to ensure long-term health and retention.