Book CONSULTATIONS: Plan Your Loc, Braid, Makeup Service

Q: What happens during a consultation appointment with HairCUSTOMIZED?

During your consultation we review your hair history, styling goals, and lifestyle. We assess hair condition, discuss suitable methods, and provide a written estimate of time and cost so your appointment day has no surprises.

Q: Do I need to schedule CONSULTATIONS (Required Before Specific Services Appointment) first?

Yes. CONSULTATIONS (Required Before Specific Services Appointment) are required before certain services like first-time locs, Sisterlocks/Brotherlocks establishment, braids, or professional makeup. Book virtual or in-salon options and apply the consultation fee toward a scheduled service within 90 days.

Q: Can consultations be completed virtually or must they be in-salon?

We offer both virtual and in-salon consultations. Virtual sessions work well for planning and questions; in-salon visits let us examine hair texture and scalp closely, which is recommended for Sisterlocks/Brotherlocks establishment and some loc techniques.

Q: Is the consultation fee refundable if I cancel my appointment?

Consultation fees are non-refundable. However, the fee rolls over as credit toward any service you schedule within 90 days of the consultation, so you won't lose the value if you book your appointment within that timeframe.

Q: How long does a typical consultation usually take?

Consultations generally last 30–45 minutes for standard planning. Sisterlocks/Brotherlocks establishment consultations or complex texture assessments may take 60–90 minutes to allow a thorough evaluation and accurate estimate.

Q: Will I receive a written estimate after my consultation?

Yes. After the consultation you will receive a written estimate detailing the expected service time and cost. Estimates help you plan; any significant changes on service day will be discussed before work begins.

Before your first loc, braid, or makeup service, we sit down together to talk through your hair goals, your history, and what will realistically work for you. You leave with a written estimate covering your expected service time and cost, so there are no surprises on appointment day. Your consultation fee is non-refundable but rolls over as a credit toward any service you schedule within 90 days.

Our Consultation Options and Details

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Choose in-salon, virtual, Sisterlocks/Brotherlocks establishment, or makeup consultations to plan your service.

Consultation (IN SALON)

$50.00

Required for everyone new to HairCUSTOMIZED before any type of hair service can be scheduled.

This includes:

• Microlocs / Loc Extensions / Traditional Loc Installations
• Loc Maintenance / Reties
• Loc Repairs
• Loose Natural Styles
• Braids/cornrows/crochets

A written estimate of your length of service and estimated cost will be provided after the consultation.

The amount paid for your consultation is non-refundable. It will roll over as a credit to any service scheduled w/in 90 days.

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Consultation (VIRTUAL)

$50.00

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Sisterlocks©️/ Brotherlocks©️ Establishment Consultation (IN SALON)

$50.00

The Sisterlocks/Brotherlocks ©️ Establishment Package includes 3 separate visits:

1. In-Person Consultation
2. Locking Session
3. Follow-up Appointment

This appointment is your Consultation.

During this appointment we will:

• go over your completed New Client Survey

• discuss the Sisterlock©️ system in full detail and answer any questions you may have.

• place a few sample locs in your hair to test for 14-21 days and two additional shampoos before returning for your install.

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Makeup Consultation

$30.00

During this scheduled time, we will sit down for a private conversation as we analyze your event. Together we will determine and decide the best Makeup Customized Service for you.

Your Makeup Consultation deposit is non-refundable. However, it will go toward your event when scheduled within 30 days of your Makeup Consultation.

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Why Schedule a Consultation With Us

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A consultation ensures clear expectations, accurate estimates, and tailored service plans.

Personalized Service Planning

We assess hair history, goals, and lifestyle to recommend realistic loc, braid, or makeup plans you'll confidently maintain.

Written Time & Cost

You receive a written estimate with expected appointment length and pricing to prevent day-of surprises.

Consultation Fee Credit

Consultation fees are non-refundable but apply as credit toward any booked service within 90 days of consultation.

Expert Locician Guidance

Receive professional recommendations for Sisterlocks/Brotherlocks, loc methods, and long-term maintenance suited to your hair type.

What Our Clients Say

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Read testimonials from our satisfied customers

I had an amazing experience at HairCUSTOMIZED! After thinking about it for a very long time, I finally decided to take the plunge and embrace my natural hair and get locs. I did many Google searches and found the HairCUSTOMIZED page, and I am so glad that I did. Although I really wanted locs, I admit I was a little nervous getting them because our hair is truly our crown and getting locs installed is really a huge commitment, not only financially but emotionally as well. But from the day of my consultation appointment, Shavon made me feel comfortable throughout the whole process. She thoroughly explained the whole process of getting locs installed and she also explained the different types of locs (microlocs vs sisterlocs). I really appreciate how she patiently answered all of my many questions. She made recommendations on the best type of install to get based on my hair type, but she didn't try to push or force me to choose a specific install. The choice was completely mine. During the long install process, she was very encouraging and friendly and she always made sure that I was comfortable during the process. She even provided breakfast and lunch for me during my install, which definitely pleased the foodie in me! 😁 I also appreciated her attention to detail as she made sure that my parts and grid were exact and precise. Shavon continues to be encouraging after my install and is willing to answer any follow up questions that I have. I am so grateful to have found Shavon and the HairCUSTOMIZED salon and I look forward to working with her as I continue on my loc journey. I strongly encourage anyone who is considering locs to contact Shavon at HairCUSTOMIZED....more

Natasha Colthirst

May 30, 2026

Love haircustomized. Shavon is wonderful and is excellent at what she does. I always leave feeling happy with my hair and the service provided....more

Ashani

January 30, 2026

This was a great and comfortable appointment, my stylist did a great job to my hair, washing it and styling it. We also had great conversations and I learned more about out to take care of my natural hair.Can’t wait to my next appointment. Sincerely Joyce Young...more

Joyce Young

January 10, 2026

Make up artist was warm and patient. Listened to what I wanted and added a little of her magic to make it all come together perfectly....more

LIFT Inc.

December 29, 2025

Lovely person and spirit. I appreciate her and her services was wonderful.

Shanta Holloway

August 26, 2025

This was my first time using the services at HairCUSTOMIZED. Shavon was very attentive to my wishes and what my hair needed. I just needed a simple cornrow hairstyle for vacation and loved the completed style. My hair looked and felt so healthy after I removed the cornrows. I highly recommend Shavon and will definitely return....more