Purpose and session format
This 15 MINUTES add-on consultation is a focused intake for new or transferring clients. We cover your hair history, goals, maintenance routine, and any previous loc or natural treatments so we can recommend appropriate next steps. The brief format suits Laurel commuters who use I-95 or MARC for before/after-work visits and evening/weekend availability.
Because the session is short, the consultation focuses on decision points rather than on completing services. Expect clear recommendations, suggested appointment lengths, and any necessary follow-up so you can plan around family schedules, work commutes, and local events like Laurel Park race days or Towne Centre shopping trips.
What we evaluate together
During the consultation we review hair and scalp condition, current maintenance practices, product usage, and any history of tightening, retwists, or chemical services you're comfortable sharing. Local Mid-Atlantic climate factors such as humid summers influence product and routine choices, so we'll consider seasonal care when advising realistic maintenance plans for your lifestyle.
We also discuss client goals and visual references—bring photos of results you like or dislike so we can align expectations. This conversation helps us estimate how many appointments or what service types might be needed; it doesn't substitute for the hands-on work required to install or modify locs, which is scheduled separately.
Follow-up and transfer details
For transfers, we use the consultation to assess readiness and outline practical next steps—recommended services, estimated appointment time, and any preparatory care. As an Add-On consultation, the outcome will guide booking and whether additional intake or a trial may be advisable before moving forward with a full service at HairCUSTOMIZED in Laurel.
Bring a brief record of past salon services, a list of current products, and reference photos to speed the process. We cannot complete transfers during this 15 MINUTES add-on, but arriving prepared helps us produce an accurate plan tailored to commuting schedules, family availability, and local event calendars.



